You may contact a Career Center using the information below. Please use the details link to review key information about a specific location including services provided and the hours of operation.

Help Desk
Pandemic Unemployment Assistance (PUA):
Please visit the Pandemic Unemployment Assistance FAQ page for additional information and frequently asked questions.

PUA Assistance:   (800) 603-9681
8 AM – 8   PM Monday – Friday

Username/Password/SSN system-message that it exists already:  Please click forgot username/password from the home page > Under Option 3, select retrieve both > select Individual and Next >> > Complete Your Information and Submit.  The system will either automatically reset your account or staff will be notified that additional login assistance is required.

Unemployment Insurance (UI):
Please visit

UI Assistance:
Northern Nevada:        (775) 684–0350
Southern Nevada:        (702) 486–0350
Rural Nevada:              (888) 890–8211

8 AM – 8   PM Monday – Friday
8 AM – 12 PM Saturday

To address the UI claims backlog, it has been requested that people filing initial or weekly claims online, do so alphabetically by last name on certain days of the week to help with online traffic:
  • A-K on Sunday
  • L-R on Monday
  • S-Z on Tuesday
  • ALL Wednesday-Saturday
Tutorial videos are available in English and Spanishwhich includes step-by-step guidance on online claim filing.

 For PIN and Login Assistance, click here.

Additional COVID-19 Nevada Unemployment Insurance Information for Claimants and Employers can be found here.

Employment Services:
For further EmployNV assistance or questions for Employers posting jobs, Job Seekers, and those seeking assistance with Career Development, please select here.